Service Update
Dear Customers,
We would like to inform you that our global team is currently participating in a dedicated week of training, knowledge sharing, and activities aimed at further enhancing the quality of our customer service.
As a result, response times may be slightly longer than usual. If you have recently submitted a request, you can expect a reply by early next week.
Please be assured that a dedicated team remains available to monitor and handle urgent matters as quickly as possible.
We sincerely appreciate your patience and understanding.
Kind regards,
CERM Support
Welcome to the new CERM Support Center.
If this is your first time here then there is a Getting Started guide which will explain how to sign in and manage your tickets.
There are also some additional resources links below. If you have problems using the help center, then please email help@cerm.net